Get answers to questions about products, shipping, and more. Contact customer support if you need more assistance
Free Delivery On Orders Over $500.00
F.A.Q & Contact Information
IS IT SAFE TO BUY WEED ONLINE?
Our products are of the highest quality and are packed in discrete odor less vacuum-sealed packages. Discreet delivery is our recommended best practice and packages are tracked all the way to your home.
In addition to convenience, buying weed online allows you to get the highest quality cannabis pot delivered to your home. You can pick from a huge variety of strains instead of being limited to whatever your local dispensary has in stock, and you might even come across a full-service online shop that offers not only a wide variety of ganja strains but also pot concentrates, 420 edibles, weed topicals, and other great cannabis products.
HOW TO BUY WEED ON HELLO GANJA?
- Start by filling out our simple registration form here
- Browse our premium selection of weed online from Cali and Colorado top producers here and add items to your cart
- Check out and pay using Bitcoins or Wire Transfer (via cash/Debit Card)
- You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 1-4 business days.
HOW MUCH MARIJUANA CAN I ORDER?
Depending on the law governing your state, patients can buy and possess a maximum up to 4.5oz every rolling 2-week/14-day period, with the exception of bulk retail orders.
IS HELLO GANJA LEGAL?
“YES INDEED” in Lil Baby’s Voice , we run an honest and legitimate business accompanied by stealth end to end delivery. Our goal is to provide customers with potent cannabis products and the very best customer service so they will come back for more and tell their friends about our great products and service. Hello is your connection for top grade Ganja!
HOW CAN I RESET MY PASSWORD?
If you need to reset your password, click the Forgot your Password link on the login page
WHAT IS YOUR RETURN/REFUND POLICY?
If you receive a defective or the wrong product, please let us know within seven days so we can investigate right away. After being reviewed by our management team a credit or replacement product will be issued.
Shopping, Shipping & Delivery
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
For your convenience, we accept credit card payments via PayPal, Bitcoin / Altcoin (recommended). Bank transfers are accepted for bulk orders for easier processing.
We accept E-transfers like Zelle and CashApp. Payment can easily be made online with your debit card, or with cash at a store location. We provide you with instructions for an E-Transfer with your invoice. We will only ship orders when the payment has been confirmed.
DO YOU DELIVER WORLDWIDE?
Sounds impossible but, Yes we deliver Worldwide. As a leading activist marijuana dispensary faced with legal boundaries, our operations are stealth giving us the willpower to provide weed strains to needy patients and consumers who are willing to collaborate and exercise patience as all deliveries aren’t signature required packages.
I'VE PAID FOR MY ORDER, WHAT NEXT?
WOULD YOU SHIP MY PACKAGE DISCREETLY?
We use mailers that are secure and discreet, using disguised mailers or nondescript boxes with no indication of what is inside.
How long do deliveries generally take?
Orders are not shipped on weekends and are not packaged on Canadian holidays and other instances in which the postal services are closed. All of our products are shipped through The National Postal System in Canada.
WILL YOU DELIVER TO ANY ADDRESS?
WHAT ARE YOUR SHIPPING FEES?
On orders below $420, we charge $25 for Standard Mail and $40 for Express Mail (Overnight). For any order over $420, the shipping is free. We ship our orders via UPS, USPS, and Xpress Post (handled by 3Deliva) and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a little longer to reach you.
WHEN DOES MY ORDER SHIP OUT?
I HAVEN'T RECEIVED MY PACKAGE!
If you select Insured Shipping, and you don’t receive your package after two days past the expected delivery date, contact us. You will be credited for the full amount of the order in points and you can simply place the order again.
If you have NOT selected the Insured Shipping Option, and you don’t get your package after two days past the expected delivery date, contact us. We can do a trace to find the package, they ship it to you and you’ll receive it a few days later. If the package is deemed “unrecoverable,” we can reship the order, but refunds will not be offered due to postal issues.
WHAT IF I DON'T PAY FOR MY ORDER?
What is the legal age to Buy Marijuana
Is indica, sativa, or a hybrid better for me?
This depends on why you would like to use cannabis. If you are looking for a relaxed high at the end of the day, then an Indica would be the best option. If you are looking for a more uplifting, energetic high, than Sativa should be your choice.
Hybrid strains are a combination of Sativa and Indica and have a more balanced CBD to THC ratio which gives you a little bit of both effects. We have a blog post that goes more in-depth on the difference between Indica and Sativa and the benefits of each.
How do I choose the right strain or weed Extract?
Is THC or CBD right for me?
THC is the psychoactive compound in cannabis that gives users uplifting feelings of euphoria, which is also used to treat pain, anxiety, and depression. In high doses, THC can cause feelings of paranoia and anxiety, so it is best to start small to see what your body can handle.
What edible dosage should I try for my first time?
A recommended dosage to start off with is 1 to 5 mg of THC. More experienced users may take up to 100 mg edibles depending on tolerance and other physical factors.
Edibles affect everyone differently. The high from edibles can be overwhelming for some of the most seasoned cannabis users due to many factors, which we breakdown in this blog post.
What’s the right dosage for mushrooms?
Microdose: 0.1 – 0.5 grams
Low Dose: 0.5 – 2 grams
Moderate Dose: 2 – 3.5 grams
High Dose: 3.5 – 5 grams and above
What are cannabis concentrates?
Cannabis concentrates are a potent product made from extracting THC from marijuana. The extraction process can either be done using a solvent or solventless extraction method. Concentrates come in many different forms, from hard glass-like structures to soft buttery wax. We created a beginner’s guide to concentrates on a more in-depth overview.
What are terpenes?
Terpenes are the aromatic compounds found within marijuana plants and concentrates that give each strain its unique smell. With over 100 different terpenes found in the cannabis plant, researchers continue to study and learn more about the plant and its components.
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